Privacy Policy
Last updated: June 18, 2026
18models.ai ("we", "us", or "our") operates the API service available at 18models.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing or using our API, you agree to the terms of this policy.
1. Information We Collect
Account Information: When you register, we collect your name, email address, company name, and billing information.
API Usage Data: We log API requests including timestamps, endpoint called, response codes, latency, and token counts. We do not log prompt content or generated output by default.
Technical Data: IP addresses, browser/client type, and device identifiers for security and abuse prevention purposes.
Communications: If you contact us via email or Telegram, we retain those communications to respond to your inquiry.
2. How We Use Your Information
We do not use your prompts or generated content to train our models.
To provide, operate, and maintain the API service
To process one-time top-ups and maintain wallet records
To monitor usage for billing accuracy and rate limiting
To detect and prevent fraud, abuse, and security incidents
To send transactional emails (invoices, alerts, service notices)
To comply with legal obligations
3. Data Retention
API request logs (excluding content) are retained for 90 days for debugging and billing purposes. Account data is retained while your account is active and for 30 days after account deletion, after which it is permanently purged. You may request earlier deletion by contacting us.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
Payment processors, including CentroBill for hosted checkout, to handle billing — governed by their own privacy policies
Infrastructure providers for hosting and CDN services, under data processing agreements
Law enforcement when required by applicable law or valid legal process
5. GDPR Rights (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, you have the following rights under GDPR:
To exercise any of these rights, contact us. We will respond within 30 days.
Right of access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your personal data
Right to data portability — receive your data in a machine-readable format
Right to object — object to processing based on legitimate interests
Right to restrict processing — request that we limit how we use your data
6. International Data Transfers
Your data may be processed in countries outside your jurisdiction. Where we transfer data from the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection.
7. Security
We use TLS encryption in transit, access controls, API key hashing, and operational audit logs. No system is completely secure — please use strong API key hygiene and rotate keys regularly.
8. Cookies
Our API does not use cookies. Our website (18models.ai) uses essential cookies for session management and analytics. See our Cookie Policy below for details.
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated policy.
11. Contact
For privacy-related inquiries or to exercise your rights, reach us on Telegram at @18modelsai.
Terms of Service
Last updated: June 18, 2026
These Terms of Service ("Terms") govern your access to and use of the API service provided by 18models.ai ("Company", "we", "us"). By accessing or using our API, you agree to be bound by these Terms. If you do not agree, do not use the service.
1. Eligibility
You must be at least 18 years of age to use this service. By using the API, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
2. API Access and Account
Access to the API requires registration and issuance of an API key. You are responsible for maintaining the confidentiality of your API key and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in abuse, or pose a security risk.
3. Acceptable Use
You agree not to use the API to:
Content generation is subject to our Content Policy, which is incorporated into these Terms by reference.
Generate content involving minors in any sexual context — this is strictly prohibited and will result in immediate termination and reporting to relevant authorities
Generate non-consensual intimate imagery (NCII) of real individuals
Produce content that constitutes harassment, threats, or incitement to violence
Violate any applicable local, national, or international law or regulation
Attempt to reverse-engineer, circumvent, or abuse the API infrastructure
Resell or sublicense API access without prior written consent
4. Intellectual Property
Your content: You retain ownership of any prompts you submit and the outputs generated from them, subject to compliance with these Terms and applicable law.
Our IP: The API, underlying models, infrastructure, and all associated intellectual property remain the exclusive property of the Company. These Terms do not grant you any rights to our trademarks, patents, or proprietary technology.
5. Billing and Payment
API usage is billed according to the pricing plan you select. All fees are non-refundable except as required by law or as explicitly stated in your plan. We reserve the right to modify pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of new pricing.
Overdue accounts may be suspended. Disputed charges must be raised within 30 days of the invoice date.
6. Service Availability
We target 99.9% monthly uptime as stated in our SLA. Scheduled maintenance will be announced in advance. We are not liable for downtime caused by third-party infrastructure failures, force majeure events, or actions outside our reasonable control.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL MEET YOUR REQUIREMENTS.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the API, your content, or your violation of these Terms.
10. Termination
Either party may terminate the agreement at any time. Upon termination, your API access will be revoked and your data will be deleted per our retention policy. Sections 4, 7, 8, and 9 survive termination.
11. Governing Law
These Terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through binding arbitration, except where prohibited by law. Nothing in this section limits your statutory consumer rights.
12. Changes to Terms
We may update these Terms at any time. Material changes will be communicated via email at least 14 days before taking effect. Continued use of the service constitutes acceptance.
13. Contact
Telegram: @18modelsai
Content Policy
Last updated: June 18, 2026
This Content Policy governs what content may be generated using the API. All users must comply with this policy as a condition of API access. Violations may result in immediate account suspension, termination, and reporting to law enforcement where required.
1. Permitted Content
The following content categories are permitted for verified adult platforms and creators:
Access to adult content categories requires age verification and platform compliance attestation during onboarding.
Consensual adult content between clearly adult characters
Artistic, cinematic, and creative video content
Fictional scenarios involving consenting adult characters
Educational and informational content
General entertainment and commercial video content
2. Restricted Content (Requires Approval)
The following content requires explicit written approval and may be subject to additional compliance requirements:
Contact us to discuss restricted content approvals.
Content depicting real public figures in fictional scenarios
Graphic violence in commercial contexts
Content intended for jurisdictions with specific regulatory requirements
3. Prohibited Content — Zero Tolerance
The following content is strictly prohibited under any circumstances and will result in immediate account termination and reporting to relevant authorities:
Child Sexual Abuse Material (CSAM) — any content sexualizing minors, including AI-generated depictions
Non-consensual intimate imagery (NCII) — deepfakes or fabricated intimate content of real individuals without consent
Content designed to facilitate real-world violence or terrorism
Content that violates applicable laws in the user's or target audience's jurisdiction
Content intended to harass, threaten, or harm specific individuals
4. Age Verification Requirements
Platforms using the API to generate or distribute adult content must:
Implement robust age verification for end users prior to content access
Comply with applicable age verification laws in their operating jurisdictions (including but not limited to the UK Online Safety Act, EU DSA, and US COPPA)
Maintain records of age verification for a minimum of 2 years
Provide documentation of compliance upon request
5. Content Moderation
We employ automated and human moderation systems to detect policy violations. Our systems analyze generation requests in real time. Flagged requests are blocked before generation occurs.
Enterprise customers may configure custom content policies via the API's policy configuration endpoint, within the bounds of this Content Policy.
6. Reporting Violations
If you encounter content that violates this policy, or if you believe your account has been incorrectly flagged, contact us immediately on Telegram at @18modelsai.
CSAM reports are forwarded to the National Center for Missing and Exploited Children (NCMEC) and relevant law enforcement agencies.
7. Policy Updates
This Content Policy may be updated to reflect changes in law, technology, or platform standards. Material changes will be communicated to registered users with at least 14 days' notice.
Cookie Policy
Last updated: June 18, 2026
This Cookie Policy explains how 18models.ai ("we", "us", "our") uses cookies and similar tracking technologies on our website at 18models.ai. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Similar technologies include local storage, session storage, and pixel tags.
2. Cookies We Use
Essential cookies (always active) are necessary for the website and developer portal to function and cannot be disabled: session_id maintains your authenticated session in the developer portal (session); csrf_token protects against cross-site request forgery attacks (session).
Analytics cookies (optional) help us understand how visitors interact with our website so we can improve it, with no personally identifiable information collected: _analytics tracks page views and user journeys in aggregate (12 months); _session_ref identifies the traffic source for analytics attribution (30 days).
Preference cookies (optional) remember your settings: theme_pref stores your UI theme preference (12 months); lang_pref stores your language preference (12 months).
3. Third-Party Cookies
We may use the following third-party services that set their own cookies:
We do not use advertising or retargeting cookies.
CentroBill — hosted payment processing. CentroBill may set cookies for checkout security and fraud prevention.
Analytics provider — aggregate, anonymised usage statistics. No cross-site tracking.
4. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
Note that disabling essential cookies will prevent you from logging into the developer portal. Disabling analytics cookies will not affect your ability to use the service.
View and delete existing cookies
Block cookies from specific or all websites
Set preferences for first-party vs. third-party cookies
5. GDPR and ePrivacy
For users in the EEA and UK, we obtain consent before placing non-essential cookies, in compliance with the EU ePrivacy Directive and GDPR. You may withdraw consent at any time by adjusting your browser settings or contacting us.
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. We will notify you of material changes by updating the date at the top of this page.
7. Contact
Telegram: @18modelsai